General terms and conditions

This site is owned and operated by Image Luxury Cars of 2, Poplars Drive, Codsall, WV8 2BX. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at or 01902 847145.

  1.  The contract between us
    We must receive payment of the whole of the price for the services within 14 days of the Invoice date. We must receive a £50 non-refundable deposit per car, upon booking for a Wedding and the final balance 14 days prior to the Booking.
  2. Ownership of rights
    All rights, including copyright, in this website are owned by or licensed to Image Luxury Cars. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
  3. Accuracy of content
    We have taken care in the preparation of the content of this website, in particular to ensure that all services have been described accurately.
  4. Liability
    We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
  5. Changes to legal notices
    We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
  6. Law, jurisdiction and language
    This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
  7. Invalidity
    If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
  8. Privacy
    You acknowledge and agree to be bound by the terms of our privacy policy.
  9. Third party rights
    Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
  10.  All our vehicles are strictly no smoking.
  11. Image Luxury Cars will refuse to carry passengers who are under the influence of alcohol, drugs, illegal substances or abusive to our staff. If a passenger is refused carriage, no refund or compensation will be given.
  12. The client is responsible for all damage they cause to the interior or exterior of the vehicle. Passengers who cause damage to the vehicle or soil the vehicle will be charged the full cost of reinstating the vehicle to its original appearance, valeting, repair or reinstatement charges will be levied to the customer.
  13. In the event of breakdown or accident to the vehicle booked prior to the date of the booking, every effort will be made to supply a similar or alternative vehicle at Image Luxury Cars discretion.
  14. Animals are not allowed in any of our Vehicles.
  15. We do not provide child seats for our vehicles. If a child seat is required the client must supply and fit.
  16. Image Luxury Cars is fully insured for passenger travel and public liability. Our insurance does not cover clients to drive our vehicles or for loss or damage to clients possessions
  17. Under no circumstances will Image Luxury Cars store or retain customers’ financial details.
  18. Subject to express instructions given by the client, Image Luxury Cars reserves to itself absolute discretion as to the vehicle type and route to be followed in the transportation of passengers. Further, if in the opinion of Image Luxury Cars it is at any stage necessary or desirable in the Company’s interests to depart from those instructions Image Luxury Cars shall be at liberty to do so.
  19. Image Luxury Cars will endeavour to provide the type of vehicle ordered by the Client but retains the right for operational reasons, to provide an alternative on the strict understanding that the Client shall only be liable to pay the rate for the vehicle ordered in accordance with the tariff.
  20. Passengers are responsible for ensuring they comply with the law and wear a safety belt, unless they can provide a medical certificate of exemption. Adults should check that children under 16 in their care are also wearing belts. No responsibility can be taken for accidents arising from the non-compliance with the law.

Privacy Statement

Image Luxury Cars are committed to respecting and protecting the privacy of anyone using our site and our services. Any information you provide us with will remain confidential. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however you make an enquiry through our site you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.

We may use information that you provide for assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services. If you do not want us to use data in this way, please tick the relevant box situated on the form on which we collect your data.


We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent this happening by ticking the box on the form we use to collect your data.


Our website uses cookies to simply collect information about how visitors use our website, for example how you entered the site, how you navigated through the site and what information and documentation was of interest to you. These types of cookies collect the information in an anonymous form, so no personal information is collected.

The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive.

Payment Terms

Please make payment by BACS, cash or cheque within 14 days of invoice.

Weddings, there is a non-refundable deposit of £50 per car payable when booking is made, balance payable 14 days prior to the big day.

These are set terms, unless prior agreement made with Image Luxury Cars.

Other Charges

Any additional mileage performed or waiting delays incurred will at the discretion of Image Luxury Cars be subject to additional charges.

Cancellation charges may apply if cancellation is at late notice. If notice of cancellation is received, after the chauffeur has begun their journey to the pick up address, the full cost of the journey will be payable.